TOURING PARK TERMS AND CONDITIONS OF BOOKING

Please book at least a day in advance.

We do not normally accept groups.  Please call for further advice.

Telephone bookings can be made at any time during normal office hours (09.00 – 17.00). If we don’t answer the phone, please leave a message on the answer machine, stating your name, contact details and what you require. The message should be clear, and will be dealt with as soon as is possible. If we don’t get back to you, it will be because we have not understood the number.

No deposits will be taken. Payment in full will be taken on the morning of your arrival. A Booking confirmation email will be sent, along with the current Park Conditions of Use, for your accepted booking(s). If no confirmation email has been received within a reasonable time, please contact us again.

All bookings are only valid once terms have been agreed (at the time of booking) and a confirmation email has been sent.

No booking reminder will be sent. It is your responsibility to know when you are coming.

Changes to the booking must be agreed at least one day prior to arrival.  Any changes not agreed prior to arrival may result in the booking being cancelled and no refund or credit note given.

The management reserve the right to refuse any booking which they consider unacceptable.

TENTS

Tents will only be accepted during the months of April through to September, with a maximum size of 7m x 3m (including extensions).  This is to allow the grass to recover for the following season.

MOTORHOME AWNINGS

Motorhome awnings are not accepted. Small Campervan (eg VW Transporter) awnings are accepted. Please see the Tariff page for pricing.

GROUPS
If you are a group, but book individually and it is apparent you are a group, then you may be asked to leave.

CANCELLATIONS
Cancellations must be received at least 14 days prior to your arrival, after which a £10.00 admin fee will be charged. Cancellations made within 7 days prior to your arrival or you don’t turn up, will require full payment to be made. This will be taken from the card you made the booking with. If your reason is outwith your control and verifiable (vehicle breakdown, accident, ferry cancellation etc.), a credit note will be given. We strongly advise that if there is any chance you may cancel within the stated time frames, that you take out any relevant holiday/travel insurance.

ARRIVALS
Unless by prior arrangement, pitches will be available from 13.00 on the day of arrival and we ask that you vacate your pitch by 11.00am on the day of departure. If your stay is only for one night, you are required to arrive before 17:00. If your stay is for multiple nights, you should aim to arrive before 17.00 where possible. Arrivals will not normally be accepted after 18.00. If, due to unforeseen circumstances, you will arrive after 18.00, e.g. you are delayed due to traffic or a breakdown, please let us know as soon as possible. Ideally, Please check in first and then go for something to eat or sight-seeing.

PLEASE NOTE
We welcome well behaved dogs onto our site, but they must be kept on a lead (where applicable) and under control at all times.

All visitors are requested to read, or re-read, through the “Park Conditions of Use” on arrival and follow them during their stay.